EaseUS Data Recovery Wizard Pro is a recovery suite that doesn't waste time, quickly and easily getting users their data back without any hassle. Its minimalist design and lack of configuration options might be a drawback for more advanced users, but for first-time users, EaseUS Pro's simplicity is unmatched.

A clean design is always nice, but in the world of data recovery, results are what ultimately matter. So how did this software perform when we put it to the test?

Read on for our EaseUS Data Recovery Pro review to find out!

Installation/Activation

From entering the EaseUS URL into our browser's address bar to launching the program and starting its first scan, the entire process took us less than two minutes.

Once the data recovery software was downloaded to our Windows 10 machine, activating the product was as simple as clicking the Activate Now button in the upper-right corner of the client. In less than five seconds, the product was unlocked with all features enabled, although, as you'll read later in our review, there were very few options to configure any of these features.

Design/User Experience

To call the design of the EaseUS Data Recovery client "minimal" would probably be an understatement for even the most minimalist of users, as there's really not much to talk about besides the option to select which hard drive you want to scan.

Once the product was activated, we were simply given the option to select a hard drive and press the scan button at the bottom – and nothing else. We couldn't choose what type of scan we wanted to run, how deep the scan should be, or which specific file types we wanted the service to look for and filter out the rest. Many search parameters available in other data recovery software suites are grouped into a single scan category in EaseUS, which can be frustrating for users who are only looking for a specific file and don't have much time to sift through other results.

EaseUS offers separate quick and deep scan options, but they always run in the same process, with the quick scan preceding the deep scan. You cannot run one independently of the other, which seems like a very strange limitation for any software, especially one that costs this much.

Features

EaseUS's feature list is somewhat limited compared to what you might find in other data recovery suites at this price point, but it still includes enough basic features to put it on par with them:

Operating Systems: Windows, OSX, iOS, Android

FAT (FAT12, FAT16, and FAT32), ExFAT, ext2, ext3, HFS+, and NTFS file system recovery

200+ supported file types, including compressed files (ZIP, RAR, ISO, etc.)

Lost partition recovery

RAW drive recovery

Preview of recovered files

Email recovery from MS Outlook and Outlook Express

The last feature worth mentioning is the "Image Recognizer," which is a first for any data recovery software at this level. The recognizer will actually scan the content of an image and organize it into one of three categories: people, animals, or buildings.

The results we got from the recognizer were... mixed (at best), but the fact that EaseUS is even attempting something like this speaks volumes about the company's small innovations aimed at making the data recovery process more user-friendly. Performance

To test EaseUS's data recovery capabilities, we stored (and then deleted) five different file types (*.exe, *.jpeg, *.mp3, *.zip, and *.txt) to see how well it could recover data from SSDs, HDDs, and USB flash drives.

For the first test, I ran a basic scan on my 1TB Seagate 7200RPM drive to see what it could find. We recorded the time it took for the first scan on our test system, which features a 7th-generation Intel Core i7-7700K 4.2GHz processor (overclocked to 5.1GHz on closed-loop liquid cooling), 16GB of DDR4-3000MHz RAM, a 256GB m.2 SSD, a 1TB HDD, and an NVIDIA GTX 1070 GPU.

While we were running the deep scan, there was no significant impact on our system, and at most, EaseUS only used 7% of our CPU, 15% of our RAM, and 108.4MB/s on the HDD being scanned. The deep scan we ran on the 1TB HDD took a little over 2 hours and 13 minutes to complete, and upon completion, it yielded 268,784 individual results.

Once the results were found, they were organized into three different categories: Lost Files, Special Lost Files, and RAW Lost Files. Where the file you're looking for will be located depends on when it was deleted and how much data was lost, but as we mentioned earlier, due to the lack of configuration options, there's unfortunately no way to predetermine how the program will sort these results once they're displayed.

Of all the files we deleted and attempted to recover, we had an almost 100% success rate with EaseUS, and we say "almost" 100% because one of the images that was recompiled after recovery had some pixelated artifacts in the corner. Pricing

EaseUS can be tried for free with a non-expiring trial, but you'll be limited to recovering a total of 2GB of data before you have to pay for a full license. There are three license options:

Pro

Pro + WinPE

Technician

The basic Pro option will cost you $69.95 for a lifetime license, while the Pro + WinPE variant is priced at $99. Adding WinPE to your package gives you the option to run a semi-full Windows environment directly from any USB stick. This can be helpful in situations where your data loss is so severe that you can't even boot the hard drive you're trying to recover data from, and it can also make it easier to perform recovery operations on the go if you need to work on a friend or family member's PC.

Finally, there's the Technician level subscription, which costs $499, but you should only opt for this if you run a business using data recovery suites and need a license that legally allows you to offer this service to your clients without violating any service agreement terms.

Whichever package you choose, EaseUS offers a 30-day risk-free money-back guarantee on all its products.

Customer Support

The support options available to EaseUS customers are among the most comprehensive we've seen, including phone, email, and 24/7 live chat. However, it should be noted that the level of support you receive depends on the license tier you purchase, with Technician users receiving the most support options (including priority response times on email inquiries), while Pro users come in second, but still get access to the same network of support reps as Technician users.

However, the phone support hours for US customers are a bit unusual. The support site states that agents are available from 5 PM to 6 AM, and I've bolded these hours to emphasize their unusual nature. While this is certainly helpful for those who perform data recovery only after returning home from work, for those using a technician license locally, it can be a significant inconvenience that agents are only available when you're already preparing for bed.

The next option is 8x5 live chat support, which runs from 9:00 to 17:30 UTC+8, Monday through Friday. We contacted live chat with a few simple questions and some more technical ones, and the agent we spoke with handled everything quickly and efficiently. 

Conclusion:

EaseUS Data Recovery Pro for Windows is a capable data recovery suite that performed well in almost all of our performance tests and had very little impact on our system during the recovery process.

Its design is considerably more minimalist than what we're used to, and it could benefit from more configuration options before running a scan, but thanks to its excellent customer support and extra features like image preview and image recognition, we still feel that EaseUS is worth the price despite some of its clear shortcomings.